Monthly Archives: December 2011

How to Order Digitized Reproductions and Help Build the Digital Collection

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Do you need a reproduction of an item in the Library and Archives Canada (LAC) collection? If so, follow the easy instructions and useful tips below to make the process a seamless one!

  1. Go to our online Order Form.
  2. Read the instructions carefully and select all mandatory options. (If you select purposes other than research or private study under Declaration of Use, your request may be subject to copyright restrictions.)
  3. Select Continue to go to the next page.
  4. Choose the reproduction format you wish to receive. (Each of the six format options varies in price.)
  5. Fill out the Item Description section, providing the reference number and all relevant information for the material you wish to have reproduced. When you are done, select the Add to shopping cart button to review your order.
  6. Select the Checkout button once you have all the items you need. This will bring you to the Client Information/Method of Shipping and Billing page where you can finalize your order.
  7. You can submit your order online or print the form and send it by fax or mail. Select the option you prefer at the end of the form.

Tips:

  • Provide your contact information when you finalize your order so LAC staff can inform you of any restrictions.
  • Visit our Price List and Service Standardsto find out how much your order will cost and when you can expect to receive it.
  • Choose the Photocopy or PDF option to receive a reproduction of a textual document; choose the Digital Copy option for copies of photographs and larger items.
  • Access Examples of Reference Numbers to find out what information we need to process your order.
  • Complete the form with as much detail and information as you can to help us process your order quickly and easily.

Tidbit:

Did you know that you can help make a broader range of LAC holdings available to others? You can do this by choosing the PDF option (either the URL link by email or the CD) when you order a complete file—for example, a soldier’s file from the First World War. Your images can then be repurposed for the LAC website, whenever permissible. Help us build the LAC digital collection; the URL link will save you money on shipping fees too!

Questions or comments? We would love to hear from you!

How to Order Military Records from the Personnel Records Unit

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The Personnel Records Unit at Library and Archives Canada manages all Canadian military service files from 1919–1998 for Regular members, and until 2007 for Reserve members. These files have some access restrictions, which means that not everyone can view them because they are protected by the provisions of privacy legislation. Each file contains an individual’s personal information and details of employment history.

If you are interested in receiving your own or another individual’s record, please read and follow the steps in the Application for Military Service Information form. You must submit this form only if you wish to receive a military service file from 1919–1997, including those files of soldiers from the Second World War (not killed in action).

You can also request a Genealogy Package to receive military records of soldiers from the Second World War (killed in action). The package includes copies of selected documents from the file that highlight and summarize an individual’s service, including enlistment, units served, family details, etc. Your request must include the name, service number, archival reference and volume number, which you can find by searching the Second World War Service Files: Canadian Armed Forces War Dead database.

Requests for a Genealogy Package can be submitted online via the Genealogy Inquiry Form or by mail or fax to:

ATIP and Personnel Records Division
Library and Archives Canada
395 Wellington Street
Ottawa, ON
K1A 0N4
Fax: 613-947-8456

Lastly, to order military records from the First World War, please consult our past blog post entitled “Canadians and the First World War”.

Questions, comments or feedback? We would love to hear from you!

Summary of comments received in French up to September 30th, 2013

Summary of comments received in French between April 1, 2014 and June 30, 2014

  • An elderly client requests some assistance looking for their father’s service file of the First World War.