By Alison Harding-Hlady
In February 2020, my colleague Karl-Xavier Thomas and I arrived in Kigali, Rwanda, where we are both guests of the Rwanda Archives and Library Services Authority (RALSA). As we approach the end of our second week in Kigali, it is hard to believe that our time is almost half over! After months of preparation, we have packed so much into the first two weeks. RALSA invited us to train their staff of three librarians and four archivists in best practices and international professional standards. A small but mighty staff, they are keenly aware of their responsibilities and obligations as the national library and archives, and anxious to implement the best standards they can, not only to properly manage and describe their own collection, but also to provide guidance and assistance to other memory institutions across Rwanda. Representing the library side, I have been focusing on cataloguing (my own specialty), but I am also answering questions and helping them to develop policies on everything from administering the national ISBN program to digital rights management to generating the library’s social media content. It has been interesting for me, coming from a large institution where different aspects of our collection and services are managed by different sections and large teams, to see a handful of people striving to do it all here. They are ambitious and incredibly hard-working, and every day I admire and respect them even more for what they are trying to accomplish.
As part of our work here, RALSA has also invited librarians and archivists from across Rwanda to attend a four-day conference in Kigali, where Karl-Xavier and I will be giving the same training we have delivered over the last two weeks to a bigger audience. It is an opportunity for us to meet and make connections with many of the professionals working in the field in this country, and for them to learn and develop their skills so they can better serve their clients and collections. Although I have always felt that my work has value and have always been proud of what I do, it is special to be able to see the immediate impact of my knowledge and expertise. I really do feel that I am making a difference here, helping professionals across Rwanda learn to better describe and provide access to their collections. These are lessons that they will be able to continue using long after I have returned to Canada.
Another interesting activity that was part of the cultural exchange was participating in Umuganda, the countrywide community clean-up day. This takes place on the last Saturday of every month and is mandatory for all citizens between the ages of 16 and 65. People gather in their villages and neighbourhoods to work on a project that improves their local community. The idea is to make things a little bit better each month than they were the month before. The day that we joined in, people were clearing brush from around newly planted trees, and digging out a drainage canal that was overgrown with weeds. Following the work, the members of the village gathered for a meeting where news and reminders were shared, and members of the community were able to raise issues of concern. I was struck by how respectful the tone of the meeting was, how all members felt free to stand and express themselves, and how they listened to each other and reached solutions together.
I feel that what we are accomplishing here is in the spirit of Umuganda, in a small way. We too are bringing what we have to share, contributing it to the community, and leaving things a little bit better than they were before.

RALSA is moving to a custom-built facility next year, but it currently operates out of several rooms on the top floor of this office building in Kigali, Rwanda. Photo credit: Alison Harding-Hlady
Alison Harding-Hlady is the Senior Cataloguing Librarian responsible for rare books and special collections in the Published Heritage Branch at Library and Archives Canada.
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Je suis bien contente de lire que Alison a appris du Rwanda, quelque chose qu’elle a rapportée chez elle ”Umuganda”. Vous avez été tous les deux, Karl et toi Alison, d’un grand secours. J’espère que nous nous reverrons bientôt.
R.Ndejuru