The Receiver General Buy Button (RGBB): What is it and how does it work?

Library and Archives Canada (LAC) clients can use their credit or debit cards to purchase digital copies of textual material* through the Government of Canada’s Receiver General Buy Button (RGBB). The RGBB is a safe and secure service that provides convenient, reliable and secure payment services to clients and businesses during their online dealings with the federal government.

The RGBB is much safer than other methods of payment such as mailing or faxing a credit card number, or even providing it over the phone, as your personal information is protected throughout the entire payment process. When using the RGBB, your credit card number is immediately encrypted, then placed in secure transaction storage and no longer retrievable in an unencrypted format.

When you order copies and reproductions from LAC, a link to the RGBB will be sent to the email address you have provided. The link will be sent to you after LAC has completed the processing of your order. You may then pay the Receiver General by credit or debit card.

The Treasury Board Secretariat (TBS) and the Office of the Privacy Commission (OPC) have studied the safety and security aspects of the RGBB. They published their research in a report entitled “Receiver General Buy Button Privacy Impact Assessment”, which concludes that privacy, safety and security concerns are low since the RGBB appropriately addresses any such concerns.

* Please note that clients who purchase photographic prints, videos, sound recordings or microfilm reels will continue to be contacted by our third-party suppliers for payment. LAC price lists and service standards are all available online.

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