How to Order Military Records from the Personnel Records Unit

The Personnel Records Unit at Library and Archives Canada manages all Canadian military service files from 1919–1998 for Regular members, and until 2007 for Reserve members. These files have some access restrictions, which means that not everyone can view them because they are protected by the provisions of privacy legislation. Each file contains an individual’s personal information and details of employment history.

If you are interested in receiving your own or another individual’s record, please read and follow the steps in the Application for Military Service Information form. You must submit this form only if you wish to receive a military service file from 1919–1997, including those files of soldiers from the Second World War (not killed in action).

You can also request a Genealogy Package to receive military records of soldiers from the Second World War (killed in action). The package includes copies of selected documents from the file that highlight and summarize an individual’s service, including enlistment, units served, family details, etc. Your request must include the name, service number, archival reference and volume number, which you can find by searching the Second World War Service Files: Canadian Armed Forces War Dead database.

Requests for a Genealogy Package can be submitted online via the Genealogy Inquiry Form or by mail or fax to:

ATIP and Personnel Records Division
Library and Archives Canada
395 Wellington Street
Ottawa, ON
K1A 0N4
Fax: 613-947-8456

Lastly, to order military records from the First World War, please consult our past blog post entitled “Canadians and the First World War”.

Questions, comments or feedback? We would love to hear from you!

Summary of comments received in French up to September 30th, 2013

Summary of comments received in French between April 1, 2014 and June 30, 2014

  • An elderly client requests some assistance looking for their father’s service file of the First World War.