Improving your online experience: How we are making digital legal deposit better for publishers, LAC and you

Image of fingers on a keyboard

By Arlene Whetter

Along with highly visible improvements to its public website and research tools, LAC is making changes behind the scenes to how it adds new digital publications to its library collection. One example is our new submission methods for digital legal deposit. Legal deposit is the way that we build our library collection of published materials. Federal laws in place since 1953 require Canadian publishers to send copies of every publication to the national library. Over the years, the law has changed to include not only printed books but also new formats entering the publishing landscape. Digital publications have been subject to legal deposit since 2007.

No one is ever surprised to hear that the growth in the number of digital publications submitted for legal deposit since 2007 has been extraordinary. Not only is almost every trade publication now available in both print and digital versions, but the number of self-publishers submitting materials for legal deposit has grown exponentially as well. The ease of online publishing and distribution via self-publishing platforms, such as Amazon, allows many more Canadians to join the ranks of published authors. To cope with the influx, we’ve developed more efficient ways to collect and process digital publications.

A white box with fields for User Name and Password and a login button. In the background are book spines of various colours.

A screen shot of the new digital legal deposit login page

Our new submission methods

In December 2021, LAC launched new online forms for low-volume submissions of digital publications, such as those from self-publishers who may have only a few books to submit. We’ll soon launch a new way for large commercial publishers to submit publications in high volumes, with hundreds of titles in a single submission. The new methods are convenient for publishers, and they allow us to acquire and catalogue the publications more quickly. The short-term impact for Canadians is that LAC can acquire more digital publications and provide timely access to them. The long-term impact is that we preserve more of Canada’s digital publishing heritage for the generations to come. We offer two types of public access: open or restricted. Access to trade publications and publications for sale is always restricted. These publications can be viewed onsite at LAC for research purposes.

To reach our goal of acquiring and providing access to more digital publications, we took a two-pronged approach. We needed to revise the submission methods and data requirements for publishers, and we needed to revise the internal processing methods for LAC staff. Our old methods, from publishers’ perspective, were simple: they transferred the files to us, either through bulk file transfer or by attaching files to a short online form. We did not request additional data such as lists of titles, author names, and ISBNs, because our systems were not set up to automatically transfer this data to our own records. After receiving the files, LAC staff would manually type all of the data into our library catalogue. We decided to develop new workflows that would take advantage of publisher-supplied data to give us a head start with catalogue records and reduce internal processing times.

Different methods for different publishers

We knew from the start of our planning process that a one-size-fits-all submission method would not work for Canadian publishers. We acquire digital publications from self-publishers, from associations, from government bodies, and of course from large commercial publishers and producers. Each type of publisher has specific needs. For example, commercial publishers create records about their publications in the form of ONIX data, the industry standard used to share information between publishers and booksellers. Since commercial publishers already have this rich source of data, it makes sense for LAC to build a workflow that can accept ONIX data and use it to create the first draft of a library catalogue record. We’re currently in the midst of the final testing for this workflow. We plan to launch it with trade publishers in 2023.

Another submission method is the one we’ve already launched for self-publishers, associations, and smaller publishers who typically do not use ONIX data. Since the efficiency of our new workflows depends on the receipt of additional data from publishers along with their publication files, we needed to develop a way for these publishers to provide the data via forms on our website. Filling in forms for every title is more time-consuming for publishers than our previous method. As a result, we thoroughly assessed our decisions at every step in the design process, looking for a happy medium that would not place a burden on publishers but would still allow us to create efficient workflows.

Spreadsheet showing columns for publisher, city, province or territory abbreviation, year of publication, language of publication, International Standard Book Number (ISBN), International Standard Music Number (ISMN) and series title.

Snapshot of spreadsheet with a red box when an error is made – a QA feature

We set up quality control functionality in the forms where possible, using drop-down boxes and rules to highlight data entry errors. We included instructions and examples that explain what information to include and how to format it. Once we had prototype forms ready for testing, we sent them out to variety of publishers and received a lot of useful feedback, which we incorporated before launching the forms last year.

Striking a balance

In the early stages of the project, we researched the methods used for digital legal deposit at every other national library we could find. We contacted many international librarians to find out more and to learn how, with hindsight, they might have done things differently. We found ideas to inspire us and gained confidence in our planned approaches. The British Library shared the data specifications for its ONIX workflow, which have been very helpful as a foundation for our own workflow.

In general, other national libraries use a variety of approaches. At one end of the spectrum, we found some that accept files without any data as we did with our previous workflow. At the other end, we found libraries with deposit requirements sufficiently complex that private companies have built niche businesses to help publishers meet their legal deposit obligations. At LAC, we set out to strike a balance between these two approaches.

The introduction of these new digital legal deposit workflows at LAC is a big improvement behind the scenes. There is no doubt that we are now more efficient. In addition, we are able to acquire and provide access to more digital material than before. We continuously monitor how publishers are using the forms and make improvements based on our experience and publisher feedback. We’re always happy to hear from publishers and encourage you to reach out to us at depotlegalnumerique-digitallegaldeposit@bac-lac.gc.ca


 

Arlene Whetter is the supervisor of the Digital Legal Deposit team at Library and Archives Canada.

Don’t fear virtual conferences!

By Sarah Potts

Recently, I’ve been thinking about how Library and Archives Canada (LAC) staff, like many Canadians, have been working full time from home for almost a year. I also thought about how my work has changed during the pandemic. The reality is, my work as an acquisitions librarian never stopped, but my usual way of working and interacting with my field did. So when I had the opportunity to attend a virtual professional event, I jumped at it.

A colour photograph of a laptop on a wooden table, with a lamp and pens in the background.
Welcome to my office (it’s really just my dining room table)

Virtually engaged

I attended the Library Journal (LJ) Day of Dialog, an event that was launched over 20 years ago. Traditionally, it’s a one-day in-person event with multiple iterations throughout the year. The LJ Day of Dialog allows librarians and publishers to connect, talk and highlight the latest trends in books.

Because of COVID-19, the event became free and went online. Most of the sessions were pre-recorded. What had originally sold me on attending the conference was having live sessions, because it would remind me of what it was like to participate in a discussion in person.

The conference did have elements of an in-person event, though. There were opportunities to interact with fellow attendees, but through a chat function. We were able to exchange ideas, and sometimes to have a group discussion with authors. This situation was challenging, since both my mental tabs and my Internet tabs were at their maximum. I spent so much time looking up concepts that I forgot to engage with the very conversation I was a part of and to pay attention to the event! There was so much I could do that I worried I wasn’t doing enough on the day of the conference.

Despite knowing that I could access the sessions afterward, I still worried that if I didn’t attend the event as it happened, I would miss something important at the moment. I found it hard to step away from my computer and take a break. I even found myself checking social media “just in case” I missed something. I knew then that I was experiencing FOMO, the “fear of missing out.”

Too much to attend, too little “time”

The term FOMO was popularized in the early 2000s by American author and researcher Patrick McGinnis. Essentially, it means that when you step away from an event or discussion, you worry that you’ll miss something important or exciting. In my case, I thought of never-ending what-ifs and questions. I asked things like, “If I step away from the event, will I miss making a connection with someone?,” “Could stepping away mean that I’m not fully engaged?,” “What if I don’t ask a question during the session? Will my colleagues think less of me?” I spent more time worrying about what could happen than enjoying what was actually happening.

My FOMO extended beyond the conference sessions. I had trouble disconnecting from my other work, too. When attending an in-person conference, I often don’t check my work emails, instant messages or phone. But while attending the LJ Day of Dialog, I couldn’t help myself. If a client emailed me, I would email back immediately; if one of my colleagues sent me an instant message, I felt compelled to respond right away. I felt that if I left my work for a while, I was doing something wrong. It’s an unsettling feeling, and it’s heightened when I work from home. I knew it wasn’t healthy, but I couldn’t disconnect.

Ottawa, we have a problem

It took someone else, in this case my mom, twisting my arm to get me out of that state of mind. She reminded me that it’s healthy to step away and reconnect with myself. Stepping away allowed me to refresh and engage in a more meaningful dialogue with publishers.

A colour photograph of a park with trees.
I became so obsessed with staying connected that I didn’t disconnect and ended up using my “break” when I went for a walk at a local park to continue listening to the conference (location: Queenston Heights National Historic Site, Niagara, Ontario)

I’m not saying that attending a virtual conference is terrible, but it presents challenges that I had never encountered before. I enjoyed the opportunity to connect with librarians worldwide; I connected with international authors and their publishers. Looking back, I now see the benefit of going and viewing the pre-recorded sessions once more. I can learn at my leisure, and catch concepts I missed the first time when I was caught up “in the moment.” I was able to grow and learn more about my work style.

Many Canadians have published online articles (in French) (isn’t it ironic?) and shared ideas (in French) about overcoming FOMO (in French). Most shared the same solution: step away and embrace the joy that comes with living in the moment. It may be hard at first—I can attest to this!—but it makes the event more enjoyable and, in my case, more comfortable to focus on.

At LAC, we’re lucky to hold a few books by Canadian authors and publishers on this topic. These are some fantastic options!

  • The Joy of Missing Out: Finding Balance in a Wired World by Christina Crook, New Society Publishers (2015). OCLC 897352546
  • Taking a Break from Saving the World: A Conservation Activist’s Journey from Burnout to Balance by Stephen Legault, Rocky Mountain Books (2020). OCLC 1201519705
  • It’s My Tree (translation of C’est mon arbre) by Olivier Tallec, Kids Can Press (2020). OCLC 1135581755

Sarah Potts is an acquisitions librarian in the Legal Deposit section of the Published Heritage Branch at Library and Archives Canada.